Updated as of 13 April 2018

ONE°15 Privacy Statement/Policy

At ONE°15, we respect your privacy and aim to comply with the requirements of the Personal Data Protection Act (“PDPA”).

This privacy policy/statement (this “Privacy Policy”) explains how the ONE°15 Marina Club (the “Club”) collects and uses your personal data and the measures that we take to secure your personal data.

For the purpose of this statement/policy, the terms “we”, “us” or “our” shall, unless otherwise indicated, refer to the Club.

What is personal data?

Personal data refers to data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which an individual, company, association or body of persons, corporate or unincorporated, has or is likely to have access. Examples of personal data are your name, NRIC number or FIN number, address, telephone numbers, email addresses, photographs or video images.

Consent to be bound

When you provide your personal data to the Club in the manner set out below (including but not limited to the submission of an application form relating to membership or berthing to the Club or requesting to be included on our mailing list), you hereby consent to be bound by this Privacy Policy. If you do not accept any term in this Privacy Policy or do not agree to be bound by this Privacy Policy, please do not provide your personal data to the Club. Please note that in such cases, the Club may not be able to process your application or provide you with any of the services or deal with you in the manner set out below.

Where you are providing personal data of an individual other than yourself, you warrant and represent to the Club that you have obtained their consent to the disclosure of their personal data to the Club. The Club may require you to provide written confirmation from the individual or seek confirmation directly from the individual that he or she has consented to the use of his or her personal information.

How will your personal data be collected?

The Club collects personal data in the following ways:

  1. when you submit an application form relating to membership or berthing
  2. when you update or amend your personal particulars
  3. when you are registered as a guest
  4. when existing members provide us with references about you e.g. transfer of membership
  5. when your image is captured by our appointed photographer or videographer
  6. when you interact with us such as via emails, letters, telephone calls, and face-to-face meetings
  7. when you make purchases of merchandise
  8. when you make a booking to use the Club facilities or F&B outlets, or to charter a yacht
  9. when you participate in our events, activities, surveys, lucky draws and promotions
  10. when your image is captured on our CCTV system
  11. when you apply for a job at the Club
  12. when we obtain your personal data from third parties in certain situations with your consent
  13. when you visit our website
  14. when you submit your personal data to us for any other reasons

What is your personal data collected, used or disclosed for?

The Club collects, uses and discloses your personal data for the following purposes, including but not limited to:

  1. processing membership forms
  2. complying with internal policies and procedures
  3. administering loyalty and rewards programs
  4. responding to your queries and requests from you or individuals you have authorised
  5. sending you updates, information, marketing and advertising material pertaining to facilities, services, events and activities offered by the Club, affiliate partners and third parties with your prior consent
  6. contacting you about the feedback you have provided
  7. conducting members’ surveys, lucky draws and credit checks
  8. publishing your photographs on our media platforms and Longitude
  9. facilitating the use of our services, facilities and participation in our events and activities
  10. facilitating the employment of staff by the Club
  11. maintaining the safety and security of the Club’s premises with the use of CCTV cameras
  12. preventing, detecting and investigating crime such as fraud
  13. the performance of operational services for the Club by agents or third party service providers such as letter shopper
  14. other purposes of use, for which we have obtained your consent, express or implied

By providing your personal data to the Club, you hereby consent to the Club collecting, using or disclosing the personal data for the purposes stated above.

Third parties

Personal data that you provide will be provided to affiliate partners and third parties in connection with any services provided by these parties (including without limitation, third party payment processing companies, mobile short-messaging-system providers, anti-money laundering watchlist database providers and the relevant authorities).  Such services would include the maintenance of our websites or platform, monitoring platform activity, provisions of platform content or membership database, and storage of membership information. Whilst care would be taken to require that some of these third parties (to the extent possible, with relevant authorities exempted) provide an undertaking on compliance with the PDPA and applicable personal data protection regulations, the Club will not be able to provide any warranties on the manner or care in which these third parties maintain, protect or utilise your personal information.

Additionally, the Club shall be entitled to collect, use or disclose your personal data without your consent if required to do so or permitted, by law.

How is your personal data protected?

We are committed to protecting and respecting your personal data. We take reasonable steps to safeguard your personal data from loss, misuse, disclosure or unauthorised access by locking the relevant file cabinets containing the personal data of the Club’s members, restricting access to our offices, preventing unauthorised computer access, installing password-protected access by authorised users, installing firewalls and anti-virus software, restricting access to personal data to only staff who need such access to perform their day to day functions, requiring third party service providers to execute confidentiality agreements and conducting training for the staff.

The website may utilize automated tracking devices or software such as a “cookie”. By using the website, you are deemed to have consented to our use of such cookies. If you do not wish to receive cookies, please configure your internet browser to erase all cookies from your computer, to block all cookies or to receive a warning before a cookie is stored.

The website contains links to other websites which are not maintained by the Club. Similarly, other websites may contain links to this website. The Club has no control over such sites and resources, and you acknowledge and agree that the Club is not responsible for the privacy practices or contents of those websites.

The Club does not represent or warrant that the website or its contents are free of errors, infection by computer viruses, and/or other harmful or corrupting code, program, macro and such other unauthorized software. You agree not to hold the Club liable for the disclosure of any such information or other personal information that is due to any circumstances beyond the control of the Club.

How do you withdraw your consent or update your personal data?

Should you not want the Club to continue using and/or disclosing your personal data for the above purposes, you may at any time, provide us with written notice informing us of your decision to withdraw your consent from the use of personal data by the Club and/or its third party service providers and/or agents. Please contact the Membership department at membership@one15marina.com for the withdrawal of your consent for the use of your personal data.

By withdrawing your consent, you acknowledge and agree that the Club may not be able to continue maintaining, administering or furthering your membership effectively and/or you may miss or fail to receive relevant notices and messages relating to your ongoing relationship with the Club.

The Club reserves the right to supplement, vary or amend this Privacy Policy from time to time without further notice. Changes to this Privacy Policy will be posted on www.one15marina.com and the date at the top of this Privacy Policy will be revised. It is your responsibility to review this Privacy Policy to ensure you are aware of any changes made by the Club.

If you would like to access, correct, amend or delete any personal data we have about you, register a complaint, or simply want more information, please contact our Personal Data Protection Officer.

Feedback and Personal Data Protection Officer

Should you have any feedback or enquiries relating to your personal data, please contact our Personal Data Protection Officer via email at dpo@one15marina.com