ONE°15 Marina Sentosa Cove Singapore has been awarded the Platinum Gold Anchor accreditation by the Marina Industries Association (MIA). This global accreditation is the highest accolade that the industry awards and is designed for marinas that offer unique marina experiences with personalised services and an array of top-notched facilities and amenities. The programme aims to provide boat owners and marina users with an easy reference system similar to hotel star ratings.
To achieve the platinum status, a marina has to score 95% after an extensive assessment of over against 86 separate criteria that includes an anonymous customer survey conducted to further ensure its services. ONE°15 Marina was applauded for its policies, planning & procedures, customer service and care for the environment.
The platinum status also comes with a significant responsibility as a leading global marina to ensure that best practices are maintained and there is an ongoing commitment to continual improvement.
Suzanne Davies, CEO of MIA commented, “ONE°15 Marina Sentosa Cove has been a 5 Gold Anchor Marina for many years, but the recent marina upgrades and the integrated services offered through the hotel and hospitality areas make it a worthy Platinum recipient and we are very proud to make the award”.
ONE°15 Marina Sentosa Cove is a 270-berth marina that has undergone a $7 million marina reconfiguration to entrench its position as the marina of choice for pleasure crafts and superyachts. Changes made across the marina and Club included a new marina layout with revamped infrastructure, relocation of our marina office, installed new signage and safety ladders at the marina, and upgraded of our hotel rooms.
The marina is also accredited as an International Clean Marina for its commitment to the environment with eco-initiatives such as stamping out single-use plastics, hosting annual marina clean ups, and setting up a Coral Garden.
“ONE°15 Marina Sentosa Cove Singapore is honoured to be the first Platinum Gold Anchor marina in Southeast Asia. With a focus on service, community and environment, we are constantly striving to improve and attain excellence in these areas. We hope to replicate the same standard across all ONE°15 Marina properties globally. We wish to thank Marina Industries Association for this recognition and the Club shares this honour with all Members and boaters who have supported us!.” – Jonathan Sit, General Manager, ONE°15 Marina Sentosa Cove Singapore
“We are committed to providing a great berthing experience for all boaters and envision to be the superyacht hub of the region. To this end, the marina has taken a proactive step to reconfigure the marina (just 15 years into its operation) to accommodate more superyachts and upgrade our facilities to match the power and infrastructure demands of the industry in the near future. The Platinum Gold Anchor award is a remarkable achievement and a great encouragement for us to continue delivering the best service standards,” said James Roy, Director of Marina.
The award was presented at the Marinas22 International Conference and Trade Exhibition Gala Dinner in front of over 250 members of the industry.
Andrew Chapman, President of MIA, presented the award to ONE°15 Marina Sentosa Cove General Manager, Jonathan Sit, Director of Marina, James Roy, parent company SUTL Group General Manager, Teo Joo Leng and SUTL General Manager (Business Development), Darren Oh.
From left to right, Mr. Darren Oh, Mr. Teo Joo Leng, Mr. James Roy and Mr. Jonathan Sit.
