FAQ

1. How do I get to ONE°15 Marina by car?

If you are driving to ONE°15 Marina, follow these directions:

1. Turn left to Artillery Avenue at the first roundabout after exiting Sentosa Gateway gantry.
2. Continue straight to Allanbrooke Road, towards Sentosa Cove.
3. Upon reaching Sentosa Cove, make a right turn to Cove Drive at the dolphin fountain roundabout and keep to your left.
4. Turn left at the first turn and enter ONE°15 Marina.

2. How do I get to ONE°15 Marina by public transport?

ONE°15 Marina shuttle bus service runs about every 30 minutes (except between 12.45pm – 2.15pm).

Pick up points: Harbourfront MRT Exit D (Opposite Vivo City) and Sentosa Cove Arrival Plaza. Hotel and F&B guests are allowed to board the shuttle, however priority will be given to staff during peak hours (9am and 6pm). Guests are to show their room key, hotel confirmation or reservation confirmation to board the bus.

3. Where is the shuttle bus from Vivo City?

ONE°15 Marina shuttle bus is located at HarbourFront MRT Exit D. Find ONE°15 Marina’s shuttle bus schedule here.

4. How do I get from ONE°15 Marina to Resorts World Sentosa and Universal Studios Singapore? 

For getting around Sentosa, Universal Studios Singapore or Resorts World Sentosa, please visit this page.

1. How can I make a reservation at ONE°15 Marina’s restaurants and bar?

Make a reservation at our restaurants and bar here:
WOK°15 Kitchen
Latitude Restaurant & Terrace
Boaters Bar

2. Are your restaurants halal certified?

Our restaurants and bars are not halal, however, we do provide halal banquet for events. Submit this form for catering enquiries or contact us at [email protected] or +65 6305 6990.

3. Do your restaurants deliver?

Yes, we do delivery through Foodpanda and Deliveroo is only available for WOK°15 Kitchen.

Browse WOK°15 Kitchen menus here.

4. Are your restaurants and bar open to the public?

Latitude Restaurant & Terrace is open to ONE ̊15 Marina’s Members and hotel guests only. 

WOK°15 Kitchen and Boaters Bar are open to the public. 

1. How do I make a room booking?

For room bookings, you may book directly here.

2. How can I check if my booking is confirmed? 

For booking confirmations, contact our front desk team directly at [email protected] or at +65 6305 6988.

3. How can I check for room availability? 

You may check on room availability and book directly here.

4. Can I arrange room decorations for a surprise/birthday/anniversary?

Yes. ONE°15 Marina’s Front Desk team can arrange decorations for your special day. For special room requests, contact our Front Desk team directly at [email protected] or at +65 6305 6988.

5. Does the hotel offer mobility-access rooms?

Yes, the hotel provides one mobility access room in the Hillview category, thoughtfully designed for enhanced comfort and convenience. Key features of the room include:

• Spacious layout in both the room and bathroom for ease of movement.
• Level bathroom floor for smooth accessibility.
• A distress call button for added safety.
• Handrails installed in key areas for additional support.
• Amenities placed at a lower height for easy reach.

6. I have submitted a request for a refund. When will I receive my refund? 

Debit/credit card deposit will be refunded between 14 – 21 working days depending on issuing bank.

1. Where can I find the list of wedding venues at ONE ̊15 Marina?

You may find the list of wedding venues here.

2. How can I find out the wedding packages available at ONE ̊15 Marina?

You may find the latest packages here. For more information, you may enquire directly here or contact the team at [email protected].

1. How can I charter a yacht?

For yacht charters and enquiries, please visit here.

1. I would like to berth at ONE°15 Marina. How can I do so?

To request for berth, please submit this form.

2. What are the berthing rates at ONE°15 Marina?

To view our berthing rates, please visit here.

1. What are the parking rates at ONE ̊15 Marina? 

Parking is available at Sentosa Cove Village Carpark beside ONE ̊15 Marina. Parking rates can be found here.

2. Do ONE ̊15 Marina’s hotel guests have complimentary parking?

All hotel guests are entitled to 1 complimentary parking (unlimited entries).

3. I chartered a yacht. Will I have complimentary parking?

Only yacht charters booked through ONE ̊15 Charters Luxury Yachting are entitled to complimentary parking (conditions apply). For more information, contact Luxury Yachting team at [email protected] or at +65 6305 9676.

1. Where can I find open positions at ONE ̊15 Marina? 

ONE ̊15 Marina offers an inclusive working environment, thrilling rewards and stimulating opportunities. You may view our current open positions here.