MARINA FEEDBACK

Fill out our survey and enter to win $500 worth of dining vouchers.

We are always looking for ways to improve the marina facilities and services to serve you better. We’d love to hear from you. The winner will be chosen at the end of every quarter and informed via email.

The following fields must be completed to be eligible for the lucky draw: Name and Boat Name.

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Name *

Boat Name *

Email Address *

Membership No.

I am the *

1. How would you rate the customer service at the marina office? *

	Excellent	Good	Average	Poor	Very Poor	N.A.
Friendliness	ExcellentFriendliness Excellent	GoodFriendliness Good	AverageFriendliness Average	PoorFriendliness Poor	Very PoorFriendliness Very Poor	N.A.Friendliness N.A.

	Excellent	Good	Average	Poor	Very Poor	N.A.
Knowledge	ExcellentKnowledge Excellent	GoodKnowledge Good	AverageKnowledge Average	PoorKnowledge Poor	Very PoorKnowledge Very Poor	N.A.Knowledge N.A.

	Excellent	Good	Average	Poor	Very Poor	N.A.
Responsiveness	ExcellentResponsiveness Excellent	GoodResponsiveness Good	AverageResponsiveness Average	PoorResponsiveness Poor	Very PoorResponsiveness Very Poor	N.A.Responsiveness N.A.

If average and below is selected, please let us know why

2. How would you rate the buggy service? *

	Excellent	Good	Average	Poor	Very Poor	N.A.
Friendliness	ExcellentFriendliness Excellent	GoodFriendliness Good	AverageFriendliness Average	PoorFriendliness Poor	Very PoorFriendliness Very Poor	N.A.Friendliness N.A.

	Excellent	Good	Average	Poor	Very Poor	N.A.
Timeliness	ExcellentTimeliness Excellent	GoodTimeliness Good	AverageTimeliness Average	PoorTimeliness Poor	Very PoorTimeliness Very Poor	N.A.Timeliness N.A.

	Excellent	Good	Average	Poor	Very Poor	N.A.
Condition of the buggy	ExcellentCondition of the buggy Excellent	GoodCondition of the buggy Good	AverageCondition of the buggy Average	PoorCondition of the buggy Poor	Very PoorCondition of the buggy Very Poor	N.A.Condition of the buggy N.A.

If average and below is selected, please let us know why

3. How would you rate the Wi-Fi? *

	Excellent	Good	Average	Poor	Very Poor	N.A.
Speed	ExcellentSpeed Excellent	GoodSpeed Good	AverageSpeed Average	PoorSpeed Poor	Very PoorSpeed Very Poor	N.A.Speed N.A.

	Excellent	Good	Average	Poor	Very Poor	N.A.
Connectivity	ExcellentConnectivity Excellent	GoodConnectivity Good	AverageConnectivity Average	PoorConnectivity Poor	Very PoorConnectivity Very Poor	N.A.Connectivity N.A.

If average and below is selected, please let us know why

4. How would you rate the marina facilities (Marina and the pontoon areas only)? *

	Excellent	Good	Average	Poor	Very Poor	N.A.
Cleanliness	ExcellentCleanliness Excellent	GoodCleanliness Good	AverageCleanliness Average	PoorCleanliness Poor	Very PoorCleanliness Very Poor	N.A.Cleanliness N.A.

	Excellent	Good	Average	Poor	Very Poor	N.A.
Safety level	ExcellentSafety level Excellent	GoodSafety level Good	AverageSafety level Average	PoorSafety level Poor	Very PoorSafety level Very Poor	N.A.Safety level N.A.

If average and below is selected, please let us know why

5. Which communication channel(s) do you prefer to receive the marina news, updates and promotions? *

WhatsApp
Email/ Electronic newsletter
Notice board
Others

6. What could we do to improve your experience at the marina?

PDPA *

*I confirm my acknowledgment and I have understood the ONE°15 Marina's Personal Data Policy Statement and do hereby give my consent to ONE°15 Marina to use my Personal Data for the purposes of responding to your feedback and making improvement to our products and services and for purposes set out in the Club’s Privacy Policy which is found on the Club’s website: https://one15marina.com/privacy-policy/.

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MARINA FEEDBACK

Fill out our survey and enter to win $500 worth of dining vouchers.